EBL needs some Contact Center Executive

With a vision to become the bank of choice and to be the most valuable financial brand in Bangladesh, Eastern Bank Ltd. (EBL) began its journey in 1992. Over the years EBL has established itself as a leading private commercial bank in the country with undisputed leadership in Corporate Banking and a strong Consumer and SME growth engines. EBL's ambition is to be the number one financial services provider, creating lasting value for its clientele, shareholder, employees and above all for the community it operates in. EBL needs some Contact Center Executive. 

The Contact Center Executive has to Handle Customer queries & complaints meeting the service level standard, Ensure first contact resolution in every possible case, Effectively follow up and escalate the queries & complaints where necessary.

The candidate must be Graduate in any discipline

The candidate must have prior experience in call/ contact center environment is preferable, fresher’s are also encouraged to apply, excellent verbal and written communication skills in English & Bangla, excellent interpersonal skills, flexible to work in different shifts, competent in MS Office

EBL offers excellent career opportunities with highly competitive salary and benefits packages.

To Apply Click Here