Grameenphone widely known as GP, is the leading telecommunications service provider in Bangladesh. With more than 46.04 million subscribers (as of September 2013), Grameenphone is the largest mobile phone operator in the country. It is a joint venture enterprise between Telenor and Grameen Telecom Corporation, a non-profit sister concern of the internationally acclaimed microfinance organization and community development bank Grameen Bank. Telenor, the largest telecommunications company in Norway, owns 55.8% shares of Grameenphone, Grameen Telecom owns 34.2% and the remaining 10% is publicly held.
Grameenphone is looking for Customer Manager-Grameenphone Center for Bogra, Rangpur, Dinajpur, Sylhet, Chittagong, Khulna, Jessore, Mymensing, Comilla, Barisal, Rajshashi. Customer Manager-Grameenphone Center Provides sales & service to walk in customers in GPC to ensure positive customer experience and achieve sales & service KPI of respective Center.
The work station will be different GPCs in Bangladesh except Dhaka Region. Provide quality Customer Service in GPC to ensure positive customer experience. Support Center Manager in planning efficient schedule to handle regular customer traffic and maintaining operation standard. Maintain targeted KPI on a regular basis, constantly show warmth. Provide one-stop customer service as per defined processes to enrich customer experience.
Fresh Business Graduate (Students who are studying honors are also encouraged to apply). Experience is not mandatory. The candidate has excellent communication & presentation skills, Ability to work under pressure, Pleasant and accommodating personality, Ability to work as a team.
The application Closing Date is 10-Mar-2014. To apply click here
About Muhammad Jakirul Haque Talukder
This is Jakirul Haque Talukder, Senior Officer of Bangladesh Development Bank Limited (Present Job), Ducth Bangla Bank Limited (Previous Job). I have completed BBA in Management Studies and MBA in Human Resource Management from University of Dhaka. From my academic knowledge , before and after job experiences (6 Years), I am sharing some tips and information for you so that you can achieve your goal.